Your privacy is important to us. This privacy statement explains what personal data we collect from you and how we use it. We encourage you to read the summaries below and contact us through customer service if you'd like more information on a particular topic.

Personal Data We Collect

Ponisha collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a Ponisha account or contact us for support. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.

We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but have included:

  • Social networks when you grant permission to a Ponisha to access your data on one or more networks.
  • Service providers that help us determine a location based on your IP address in order to customize certain products to your location.

You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to provide a service or feature, you may not be able to use that service or feature.

The data we collect depends on the service and features you use, and can include the following:

Name and contact data. We collect your first and last name, email address, phone number, and other similar contact data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Demographic data. We collect data about you such as your age, gender, country, and preferred language.

Payment data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

Interests and favorites. We collect data about your interests and favorites, such as the projects or profiles you visit.

Location data. We collect data about your location, which can be imprecise. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level.

Content. We collect content of your files and communications when necessary to provide you with the services you use. For example, if you receive a message using online chat. Examples of this data include: the content of your documents, photos, music, or videos you upload to a Ponisha.

How We Use Personal Data

Ponisha uses the data we collect to operate our business and provide (including improving and personalizing) the services we offer Providing and improving our services. We use data to provide and improve the services we offer and perform essential business operations. This includes operating the services, maintaining and improving the performance of the services, including developing new features, research, and providing customer support. Examples of such uses include the following.

  • Providing the services. We use data to carry out your transactions with us and to provide our services to you. Often, those servics include personalized features and recommendations that enhance your productivity and enjoyment, and automatically tailor your service experiences based on the data we have about your activities, interests and location.
  • Customer support. We use data to diagnose services problems, and provide other customer care and support services. • Product Improvement. We use data to continually improve our services, including adding new features or capabilities, such as using error reports to improve security features.
  • Security, Safety and Dispute Resolution. We use data to protect the security and safety of our services and our customers, to detect and prevent fraud, to resolve disputes and enforce our agreements.
  • Business Operations. We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

Cookies & Similar Technologies

Ponisha uses cookies (small text files placed on your device) and similar technologies to provide our websites and online services and to help collect data. The text in a cookie often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well.

Our Use of Cookies and Similar Technologies

Ponisha uses cookies and similar technologies for several purposes, depending on the product, including:

  • Storing your Preferences and Settings. Settings that enable our products to operate correctly or that maintain your preferences over time may be stored on your device.
  • Analytics. In order to provide our services, we use cookies and other identifiers to gather usage and performance data. For example, we use cookies to count the number of unique visitors to a web page or service and to develop other statistics about the operations of our products.